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Managing NHS App notifications

To receive your messages safely and securely via the NHS app please ensure your notifications are switched on.

Find out more about managing NHS App notifications.

Please click the link here for surgery closing dates for mandatory training in 2026

Updating How We Contact You About Health Reviews

To improve the way we communicate with our patients, Great Massingham & Docking Surgeries are now moving from sending letters to primarily using email and text messages for health review invitations and reminders. Click here for more info

Turning feedback into better care

Have you ever shared feedback or made a complaint about East Coast Community Healthcare (ECCH)? Healthwatch Norfolk would really like to hear from you.

Your experience can help improve how people raise concerns and make sure every voice is heard.

The survey only takes a few minutes and your responses can be anonymous. Survey closes: 30th April 2026

ECCH Patient Feedback Review and Improvement