To improve the way we communicate with our patients, Great Massingham & Docking Surgeries are now moving from sending letters to primarily using email and text messages for health review invitations and reminders. This change will help us:
- Contact you more quickly
- Improve patient convenience
- Reduce paper use and costs
- Ensure messages reach you directly
Please Update Your Contact Details
It is important that we have your correct email address and mobile number on your NHS record so you don’t miss important health information. You can update your details yourself using:
The NHS App
You can review and update your email address and mobile number in the account settings section of the NHS App.
Guidance on how to update your NHS contact details is available on NHS Digital:
Add or correct the contact details on your NHS record
🔹 Your NHS Account (via NHS login)
You can also update your contact information online using your NHS login.
Visit: How to add or update your NHS contact details
If You Don’t Have an Email Address or Mobile Number
That’s absolutely fine — we will continue to contact you by telephone instead. Keeping your details up to date helps us provide safe, timely and efficient care.
Thank you for supporting us as we improve our communication methods.