Everyone working in the NHS has a legal duty to keep information about you confidential.
Practice staff use a computer system in order for them to be able to do their daily work. This includes:
- Arranging appointments
- Preparing prescriptions
- Recalling patients
Staff have access to information necessary for their job and are under a strict duty of confidentiality
All practice staff, clinical and non-clinical, are required to treat patient information in the strictest confidence. All have been given training in their responsibilities.
Information may need to be shared with others involved in your care, eg a hospital consultant, community nurse, social services. Information may also be used for research purposes and in this case you will be approached to see if you would like to take part.
Information given will be anonymous and we will remove details which can identify you by name where appropriate.