Your rights and responsibilities

You have a right to be seen by a GP within 48 hours and a practice nurse within 24 hours. In meeting the timings set out above, we will not be able to guarantee that you will be able to be seen by the doctor of your choice. If you would like to request an appointment, please visit our appointments page.

While you have rights of access to a GP or other health professional within a specific time limit, you also have a responsibility to keep any appointments that you make, or to let the practice know in sufficient time that you are unable to keep your appointment so that your appointment can be given to another patient. If you need to cancel an appointment, please use our cancel an appointment form.